@Witty Banter I am looking into getting into project management in relation to implementation of databases etc. I have done a diploma in Project Management, but as someone who has worked in ICT is ITIL foundation training worthwhile? I am just looking at a job and it mentioned this and wondered if it is worthwhile, and know you would give an honest opinion
Cheers in advance!
It sounds very job/installation specific/proprietary to me. I had not been involved with it, but looking, it seems to be part of large organisation helpdesking/call centre service management. There seems to be enough job vacancies advertising to warrant it as a solid pragmatic choice. That area will be where steady jobs are. If you are happy/looking to work in management of helpdesk development it sounds appropriate. I don't think it sounds useful for much more other than general experience, so make sure that is where you are heading.
I am a bit of a devil to talk to, being a programmer, as I'm a firm believer in more programming and less management/regimentation. Our first instinct is to hell with all those regimented standards, we're doing it our way. The online bank I was involved with was a dream situation. I only entered after the existing relationship had turned legal due to major screwups and we had complete rule of the roost. The bank had been paying three project managers more than $2000 a day each and they had just been milking it while the ship was already underwater.
Since that project in about 2000 I've more or less had contempt for managers

I had been invited to the project's Sydney Harbour yacht, champagne and prawns christmas party prior as an outsider and it was unbelievably lavish and OTT. I had no idea until being involved how truly screwed the situation was underneath, being held together by the managers just securing their outlandish fees while misreporting to extend the trough. One of them even wrote and published a book on B2B .
Back in 2000, village ten online Scape I think it was, was paying a large team of flown in US programmers $4000-5000 a day and their project never even launched. That will be forever my yardstick in dotcom stupidity.